Data Protection

Introduction

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We (“we”, “us”, “our”) take the protection of the data of users (“users” or “you”) of our website and/or mobile app (the “website” and the “mobile app”) very seriously and are committed to protecting the information users provide to us in connection with the use of our website and/or mobile app (collectively: “digital assets”). Furthermore, we are committed to protecting and using your data in accordance with applicable law. This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the “services”) when you access the services via your devices.

Please read this privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you read, fully understand, and do not agree with our practices, you must cease using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your agreement to this privacy policy and any changes to it.

In this privacy policy, you will learn about:

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• How we collect data

• What data we collect

• Why we collect this data

• To whom we disclose the data

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle minors

• Updates or changes to the privacy policy
   

What Data Do We Collect?

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Category: Always

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Below is an overview of the data we may collect:

• Non-personal data: Unidentified and unidentifiable information you provide during the registration process or collected through the use of our services. Non-personal data does not allow us to identify the individual from whom it was collected. This data mainly consists of technical and aggregated usage information.

• Personal data: Individually identifiable information, i.e., information that can identify you or could reasonably identify you with effort. This may include names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, we treat the combined data as personal data as long as it remains combined.

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How Do We Collect Data?

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Category: Always

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Here are the main methods we use to collect data:

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• We collect data when you use our services. When you visit our digital assets and use services, we can collect, record, and store the usage, sessions, and related information.

• We collect data that you provide to us directly, for example, when you contact us through a communication channel (e.g., an email with a comment or feedback).

• We may collect data from third-party sources as described below.

• We collect data you provide when you log in to our services via a third party like Facebook or Google.

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Why Do We Collect This Data?

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Category: Always

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We may use your data for the following purposes:

• To provide and operate our services.

• To develop, customize, and improve our services.

• To respond to your feedback, requests, and inquiries and provide support.

• To analyze demand and usage patterns.

• For other internal, statistical, and research purposes.

• To enhance our data security and fraud prevention capabilities.

• To investigate violations and enforce our terms and policies and comply with applicable law, regulations, or governmental requests.

• To send you updates, news, promotional materials, and other information related to our services. You can choose whether to continue receiving promotional emails by clicking the unsubscribe link in these emails.

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To Whom Do We Disclose This Data?

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Category: Always

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We may disclose your data to our service providers to operate our services (e.g., data storage via third-party hosting services, technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or address illegal activities or other wrongdoing; (ii) to establish or exercise our rights to defend against legal claims; (iii) to protect our rights, property, or personal safety, and that of our users or the public; (iv) in the event of a change of control, including a merger, acquisition, or purchase of all or substantially all of our assets; (v) to collect, hold, and/or manage your data through authorized third-party providers (e.g., cloud service providers), as appropriate for business purposes; (vi) to work collaboratively with third parties to enhance your user experience. We may transfer or share non-personal data with third parties at our discretion.

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Cookies and Similar Technologies

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When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies may allow third parties to automatically collect your data to enhance your navigation experience on our digital assets, improve their performance, ensure a customized user experience, and for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

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Where Do We Store the Data?

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Category: Always

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Non-personal data

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Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes described in this privacy policy, we store and process all non-personal data collected in various jurisdictions.

Category: User Collects Personal Data

Personal data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as necessary for the proper delivery of our services and/or as required by law.

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How Long Do We Retain the Data?

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Category: Always

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Please note that we retain the data we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time and at our own discretion.

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How Do We Protect the Data?

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Category: Always

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The hosting service for our digital assets provides us with the online platform that allows us to offer you our services. Your data may be stored through the data storage, databases, and general applications of our hosting provider. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.

Category: User Accepts Payments/eCom

All payment options offered by us and our hosting provider for our digital assets comply with PCI-DSS (Payment Card Industry Data Security Standards) requirements as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Category: Always

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Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of any data you upload, publish, or otherwise share with us or others.

We therefore encourage you to set strong passwords for your account and avoid providing us or anyone else with any sensitive information whose disclosure could cause you significant or lasting harm. Since email and instant messaging are not recognized as secure communication forms, we ask you not to share any confidential information through these communication channels.

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How Do We Handle Minors?

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Category: User Does Not Collect Data from Minors

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The services are not designed for users who have not reached the age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services or provide us with any information.

We reserve the right to request proof of age at any time to verify that minors are not using our services. In the event we become aware that a minor is using our services, we may prohibit and block such users from accessing our services, and we may delete all data stored with us regarding that user. If you believe that a minor has provided us with data, please contact us as explained below.

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Rights as an EU Resident

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As an EU resident, you may:

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• Request confirmation of whether personal data concerning you is being processed, and access your stored personal data and certain supplementary information.

• Request to receive personal data you have provided to us in a structured, commonly used, and machine-readable format.

• Request the correction of your personal data that is in our control.

• Request the erasure of your personal data.

• Object to the processing of your personal data by us.

• Request the restriction of the processing of your personal data.

• Lodge a complaint with a supervisory authority.

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Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below.

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Updates or Amendments to This Privacy Policy

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Category: Always

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We may revise this privacy policy at our sole discretion. The version posted on the website is always the current version of the policy. You agree to be bound by any changes to the policy when you use our services after those changes have been posted.

How to Contact Us

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If you have general questions about our services or the data we collect about you, or how we use it, please contact us at:

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• its@destinyonthetrack.com
   

We will make an effort to reply within a reasonable timeframe. Please feel free to contact us at any time. If you are not satisfied with our response, you can contact your local data protection supervisory authority.